Return Policy
Our goal is to provide high-quality products and ensure customer satisfaction. If you are not completely satisfied with your purchase, we offer you the opportunity to return the product in accordance with our return policy.
Return Period: We have a 14-day return period from the date of receipt of the product. To be eligible for a return, the product must be unused and in the same condition as received, in the original packaging.
Return Procedure: To return a product, please contact our customer support via email or phone to receive instructions on returning the product. Please make sure you have a copy of the purchase receipt or invoice.
Refund: After receiving the returned product and verifying its compliance with our return conditions, we will refund you the full amount of the product to your bank account or through another payment method of your choice.
Exceptions: Some products, such as individually packaged items or products subject to hygiene standards, may be excluded from our return policy.
We ensure that all your consumer rights under Estonian legislation are respected throughout the return process.
If you have any questions or need further information, please contact our customer support.